PHOTELIER LLC is committed to making our digital and physical experiences accessible to everyone, including individuals with disabilities. We continuously work to ensure that both our online services and physical photo booths comply with the Americans with Disabilities Act (ADA).
We are dedicated to ensuring that our website—specifically the QR code portal used to download your media—is accessible to users with visual, hearing, or cognitive disabilities. We actively strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure seamless compatibility with screen readers, keyboard navigation, and other assistive technologies.
Our photo booths are compact, 50x50cm modular kiosks placed within independent partner venues (such as cafes, restaurants, and retail shops). While we do not own these locations, we issue strict accessibility guidelines to all venue hosts.
We strongly require all partners to place our kiosks on tables or counters that comply with the 2010 ADA Standards for Accessible Design. Specifically, the interactive touchscreen must be placed within an unobstructed maximum high reach of 48 inches from the floor to ensure easy access for wheelchair users.
We view accessibility as an ongoing commitment and take all feedback seriously. If you experience any difficulty navigating our website, using a screen reader on our digital portal, or physically reaching our photo booth kiosk at any partner location, please contact us immediately. We will take prompt action to resolve the issue.
When contacting us, please include the specific location (venue name) of the photo booth and the exact nature of the accessibility issue so we can address it as quickly as possible.